This guide will explain everything you need to know about making a booking on Cunard.com using a Future Cruise Credit (FCC).
Use the links below to navigate directly to the relevant help section of this guide.
You may have received a Future Cruise Credit (FCC) for fare balances that you have already paid towards a voyage when your voyage was cancelled as part of our pause in operations due to the Covid-19 pandemic. Alternatively, you may have been issued a FCC as a gesture of goodwill.
Unless otherwise stated, your FCC can be redeemed online against any booking, for any voyage on sale at the time of booking. For more information about what a FCC can be redeemed against and a few scenarios when it cannot be used, visit this section of the FCC guide.
The FCC available to you is linked to your guest account by your unique Cunard World Club (CWC) membership number, which you will find on your booking correspondence from any previous voyage(s). CWC numbers are eight characters long and consist of two letters, five numbers, and a final letter. Helpful tip: To link your available FCC to your account and automatically apply it to your booking; log in to your My Account and enter your CWC number under the 'My details' section. Please note, it may take up to 30 minutes for your My Account to refresh and show your correct FCC balance.